This is especially important during the current pandemic, when in-person service is by appointment only for limited, critical issues.
Below is a flyer that explains how to get help. It stresses that the best way for most people to get help is online, at SSA.gov. If you cannot use the website, you can call the National 800 Number or a local Social Security office. If the representatives are unable to handle the matter during that call, they will schedule an appointment to serve you by phone or in-person. The flyer also includes information you should know before going to the office:
- Must have an appointment to visit an office.
- Masks are required for all office visitors and employees, regardless of vaccination status.
- Visitor capacity is limited to follow physical distancing requirements. This means you may need to wait outside, so they should plan for cold or bad weather.
- Come alone unless you require help with their visit. If you require help, the office only permit one person to accompany them.
Please share this flyer through your online channels and consider printing and displaying this where you think is appropriate